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Venue Policy
Attendees of any 58 and CO experience must be aged 18 or over. We operate a Challenge 25 policy and you may be asked for ID.
- Alcohol must be enjoyed responsibly. We reserve the right to refuse service to anyone. Visit drinkaware for the facts.
- Smoking and vaping is not allowed on the premises.
- We operate a zero tolerance policy on drugs. Anyone caught in possession, use, sale, or distribution of illegal substances on the premises will be asked to leave immediately and the police will be called.
58 and CO is an inclusive venue and we operate zero tolerance on any behaviour that discriminates based on race, ethnicity, gender, sexual orientation, religion, disability, age, or any other protected characteristic.
We cannot permit babies, children under 18 years or non-assistance animals to join our public tours or events. This is for the comfort of the other guests as well as health and safety factors around production and distillation.
Dogs are welcome in the bottle shop only if you’re making a purchase or collecting an order.
You are welcome to visit our onsite shop with your registered Assistance Animal. However, because some parts of our site are involved in food preparation, we can't allow any animals in these areas. If you wish to participate in a tour or other onsite event with your registered Assistance Animal please contact us before making your booking and we will do our best to accommodate your needs.
Bookings & Cancellations
All of our experiences are treated as deposits therefore, once booked, are non-refundable. This includes experiences booked using a Gift Voucher.
If you are unable to attend your Gin Tasting or Gin School Experience for any reason, please notify us as soon as possible by emailing bookings@58andco.com.
Include the following details in your message:
- Booking reference
- Full name
- Email address
- Original booking date
Re-Booking Requests
You may re-book your experience free of charge if you contact us at least 7 days before your scheduled booking.
If you wish to re-arrange your booking within 7 days of the event, a re-booking fee will apply (see details below).
Experiences may be re-booked a maximum of two times, and re-booking fees will apply as outlined.
Re-Booking Fees
If your booking is less than 7 days away, the following re-booking fees apply:
- Gin Tasting Experience: £10 per person, per re-booking
- Gin School Experience: £30 per person, per re-booking
We understand that unexpected circumstances may arise; however, these fees help us cover costs incurred when a guest cannot attend their scheduled session.
To re-book:
- Follow the provided link to pay your re-booking fee.
- Email us with your preferred new date.
Please note:
- The re-booking fee must be paid, and the new date confirmed within 7 days of your original booking date.
- If payment and re-booking are not completed within this timeframe, your booking will be forfeited and no refund will be issued.
No shows will lose the full deposit and will not be eligible for re-booking.
All bookings must be paid for, in full, before the event will be taken as a completed booking.
Invoices shall be generated upon confirmation of numbers and sent to the appropriate email address, provided alongside the business details, by the lead of the booking.
All of our experiences are treated as deposits and therefore, once booked, are non-refundable.
If your company or group cannot attend your Gin School booking for any reason, please let us know as soon as possible by emailing bookings@58andco.com with your booking reference, name, email and date of booking, and we will be able to re-book your experience for a different date.
The Booking Lead must let us know of any changes at least 21 days before your booking in order to re-book without incurring any additional fees.
If you need to re-arrange your booking within the 21 days prior to the event, it will incur a re-booking fee of £30 per person for a Gin School, or £10 for a Gin Tasting.
‘No shows’ will lose the full deposit and will not be eligible for re-booking.
A reduction in attendees from the original booking number agreed and paid for will not result in a refund.
We do not share any information gathered from external companies.
We will aim to respond promptly and efficiently to all enquiries and do our best to ensure you are satisfied with our service and products.